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Policies and Privacy

Dive Instinct takes your privacy seriously, and during the course of processing your order, we gather information about where you live, your telephone number (s), your credit card information, and the products you buy from us. All this information is kept strictly confidential and is for our use only when processing your order.
 
Most people are concerned about their address being forwarded to mailing lists etc- At Dive Instinct your information is always kept confidential between you and us, and the only instance that information needs providing is for the purpose of Guarantee / Warranty, which is required for certain products (such as regulators) to register your details / diving qualification with the manufacturer before use. We would not however give diving equipment manufacturers a list of all the people who had bought diving equipment from us.
 
When working with third parties or product manufacturers, we will not perform mailings for them. We do not give out private individuals telephone numbers under any circumstances. You can safely quote your telephone number (including ex-directory numbers) to our sales staff when buying with us - knowing it will never be passed on to third parties- the only ones who have access to your number is our Staff, which will only use numbers to contact you regarding your orders with us.
 
Dive Instinct does not provide statistics to any other parties about our online trading activity. All Information is collected lawfully.
 
Names and addresses are very valuable, and we protect them carefully from hackers and competitors. If you ever wish to access the information we hold about you, we may ask you for proof of identity or a question regarding your order or details.
 
All questions regarding privacy should be forwarded to us – e-mail: cs@diveinstinct.com or +359 879 582782